Here at Betvisa partner, your privacy is extremely important to us. Privacy policy exists to explain how all the information collected is protected and how it is handled on this platform. This privacy policy page may be updated regularly. Please visit this page at least every fortnight or once a month to keep yourself updated with all the changes and updates made. Any/all major changes will be announced either via an email, SMS or on a banner in the site. You can check the effective date above to know the latest update date.

The Policy Standard:

We operate under Vietnamese laws, including the Digital Personal Data Protection Act (DPDPA), and align with strong international privacy practices to protect your data.

What Information Do We Gather:

For our platform to run smoothly, all these information will be gathered:

Personal Details:

  • Your full name
  • Phone number (valid Vietnamese number)
  • Date of birth (To verify that you are of the legal age of 18+)
  • Email address
  • Your billing or residential address
  • Preferred payment method (as well as all relating details to it)

Activity Data:

  • Your gaming actions: bets, games played, deposits, withdrawals, transaction history.
  • Device details (IP address, browser, operating system) for security and troubleshooting.
  • Records from live chat or customer support interactions.

Third-Party Sources:

  • If you link social media (like Facebook), we may get profile names or contact info.
  • Data you provide when joining promotions (e.g., contest entries).

How We Use Your Information:

All the information collected will help us understand, improve, provide and personalise your experience:

Managing Your Account:

  • All identity verifications are required to make sure the payment processes are secure
  • Current locations will also be needed to confirm for all legal compliance

Security & Legal Needs:

  • All your activities will be monitored to make sure to prevent any fraud, cheating or any possible money laundering activities from happening.
  • If required, data may be shared with legal regulators or the relevant sports integrity bodies.

Improving Services:

  • Using grouped, non-personal data (like popular games or user trends) to enhance our platform and marketing. Advertisers see reports, never your personal details.

Marketing (With Your OK):

  • Sending promotions or news via email/SMS if you agree. You can easily unsubscribe anytime using links in messages or your account.

Celebrating Wins:

  • We may share your username, prize amount, and game for promotional purposes. We never share your full name or contact details without your explicit permission.

Cookies & Tracking:

Small files (cookies) help personalize your visit:

Essential Cookies:

  • Keep you logged in and remember basic preferences.

Analytics Cookies:

  • Show us site traffic patterns (pages visited) to improve layout and offers.

Advertising Cookies:

  • Help show relevant ads based on your gaming interests.
  • All cookies can be disabled on your internet browser, but this however may affect certain features like the auto-spin.

Sharing with Trusted Partners:

We make it a habit to only work with trusted and reliable partners under strict agreements:

Payment Processors:

  • Most of the payment methods offered will handle all the deposits and withdrawals very securely. Only necessary data will be retained. For example, Bank Deposits.

IT & Security Providers:

  • They will make sure all the player’s data and information is protected against any potential hackings

Marketing Agencies:

  • They help us run campaigns to put our name out there better
  • These partners however, will not be able to access any of your data and none of your data will be used by them for any purposes.

Keeping Your Data:

We may hold the information collected as long as needed from our side as mentioned below:

Active Accounts:

  • All your data and information will be kept as long as your account under us is still active

Inactive Accounts:

  • All data under an inactive account, which means no account activities for 2 years will be deleted automatically.

Legal Requirements:

  • All transactions made will be recorded and retained for 7 years after the account has been closed for regulators and auditing purposes.

Our Security Commitment:

Protecting your data is critical. We use:

Strong Encryption (SSL):

  • Scrambles data during transmission.

Strict Access Controls:

  • Limits staff access to sensitive info (e.g., only finance handles payments).

Regular Audits:

  • Checks for vulnerabilities to keep our defenses strong.
  • While no system is perfect, we constantly work to protect you. Help us by using strong passwords and keeping your login details private.

Contacting Us:

If you would like to request for a data selection, have any questions or would like change any details, please contact use at the following:

  • Email: affilate@betvisapartner.com (Make sure to state either “Data Deletion” or “Detail Change” or the main issue on the email title clearly. Expect a reply within 48 hour
  • Chat Support: You can access the live chat features that are available on the bottom right corner of the website. For faster solutions, you may check out our FAQ page first for answers. Or you may directly contact us through out live chat feature